Terms and Conditions

Please read through our terms and conditions before making any bookings  with us. 

If a young person under the age of 16 is attending the class they must be  accompanied by a responsible adult. 

If your dog is struggling with the learning environment you may be asked to  provide better options for them. We will offer you an alternative learning option,  be that remote learning or 1-to-1 sessions until they are ready to re-join. 

 • DO NOT approach other dogs during training as this causes  unwanted distractions. 

 • Dogs must be kept away from other dogs during class unless  instructed otherwise by the trainer

• Flexi/ extendable leads are not permitted during class to avoid injury  to others.

• You must report any accident or injury to the trainers at the time  they occur.  

• If your dog has been in contact with a dog infected with a contagious  disease such as Kennel Cough please inform us and refrain from  attending until it is certain your dog has not become ill too. 

• If your bitch is in season, about to begin or has just finished, please  let us know. Please note that in-season bitches will not be permitted  to attend classes due to the distraction this may cause to other dogs. 

Booking and cancellation

 Full prepayment will be required to secure a place. When booking a course, please make every effort to attend each session, even if  you attend without your dog should they be unable to join us, you will learn  regardless. If you are unable to attend for any reason, please let us know as  soon as possible. To cancel a booking with more than 2 week’s notice, you will receive a full  refund. When cancelling with less than 2 week’s notice no refunds will be given  to ensure money is not lost when covering venue hire, equipment and time.  Partial refunds are not offered for missed classes.  You understand and agree that we reserve the right to terminate this agreement  at any time and refund your money in full or in part without any further liability  or obligation to you. 

Code of Conduct Good Paws Dog Training’s methods are centred around Positive Reinforcement  which strengthens wanted behaviour through rewards. Good Paws Dog Training applies and advocates the use of reward-based training  and behaviour equipment such as a clicker/marker, food, toys, agility equipment,  body harness, flat collar, basket muzzle, training lines, Bach remedies, essential  oils and flower essences. Aversive training methods and equipment designed to  'correct'/punish are never used and are not permitted while your dog is  receiving training/ treatment with Good Paws Dog Training. The following methods are NOT PERMITTED: physical force, lead-jerking,  kneeing, prodding, shouting etc. The following equipment is NOT PERMITTED: prong collars, choke/half-choke  collars, citronella, check-chains, fabric muzzles, Electronic Training Devices  (shock collars), spray bottles, shaking bottles, air canisters, anything that causes  pain or discomfort to the dog, or anything the trainer feels is unacceptable.